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Trust Center

Evidence Before Conclusions. Trust Before Intelligence.

The public site is educational. It is not an authorization and not a certification.

Pillars

How trust is built into the product

Governance

Human decision authority is preserved. Assisted outputs are advisory. Official determinations remain with the VA, accredited representatives, and clinicians.

Security

Security is led with a CISSP mindset. Sensitive information is protected, and important actions can be reviewed later. Control design is not published here.

Compliance posture

SAM.gov registered. That is not a FedRAMP authorization, not a HIPAA certification, and not an authority to operate.

Auditability

The educational result follows from the answers you gave. This website does not trace a medical file.

PHI and records

The public Claim Readiness Assessment does not require document upload. Do not submit medical files, DD-214s, or SSNs on this website.

Evidence governance

The assessment names gaps from your answers. It does not read a file and it does not invent a record.

Designed architecture

Trust architecture

These are governance intentions and the controls that exist on the public site. Naming a layer is not a certification, an ATO, or a claim that an autonomous system is in production.

  1. 01

    Governance Layer

    Operating principle

    Assisted output is advisory. Decision authority stays with the veteran, the accredited representative, the clinician, and VA.

  2. 02

    Governance

    Principle

    Assisted output on this website is educational. Decision authority stays with people.

  3. 03

    Evidence Validation

    Educational today

    The public assessment checks self-reported preparedness. It does not read medical records.

  4. 04

    Human Review Gates

    Operating principle

    No public flow files, rates, or approves a claim. Official determinations remain with authorized humans.

  5. 05

    Explainability Controls

    Educational today

    The Heat Map and Mission Brief show how the educational result was formed from the answers provided. Source-linked medical provenance is not live here.

  6. 06

    Audit Trails

    Partial

    Important public actions can be reviewed later. That record is not a government authorization.

  7. 07

    Source Verification

    Roadmap

    The design goal is that a future reviewer can follow a statement back to a source. This website does not ingest or verify medical files.

Where the work actually is

Live

Public Educational Layer

Claim Readiness Assessment, Evidence Gap Heat Map, and Mission Brief. Optional report after the result. No medical upload.

Roadmap

Organizational Collaboration Layer

Shared readiness workflows for VSOs and review teams. Not a live multi-organization product. It would not replace accredited judgment.

Roadmap

Continuous Regulatory Validation

Not offered. This is not an authorization.

What is not claimed

  1. Live

    Public educational layer

    Claim Readiness Assessment, Heat Map, and Mission Brief. Value first. Optional report after the aha moment.

  2. Not claimed

    FedRAMP

    Not a FedRAMP authorization.

  3. Not claimed

    HIPAA

    Not a HIPAA certification.

  4. Not offered

    Measured pilot

    No pilot result is published.

Security statements, stated precisely

  • Human review remains required
  • Evidence-readiness support — not a decision
  • The public assessment does not accept medical files
  • Not a HIPAA certification
  • Not a FedRAMP authorization
  • Not an authority to operate
  • Not a crisis line

Registration on SAM.gov is not a contract and not a certification.